I'll endorse that. I've used Track Shack a few times and he's - John - always been prompt and helpful.
Over the last few years I've had a series of reservations running for Isle of Man coaching stock with Track Shack. I decided to stop after 9 (!) without realising there were two more to go. A few months ago I got the call that they had arrived
and I've never given back word, so after avoiding the issue for a couple of weeks
I rang him up for a chat
Anyway, I needn't have worried - it wasn't a problem and I was made to feel that it was important I continued to be a customer.
Definitely one of the guys worthy of our support.